07-26-2016 04:14 AM
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  1. Windows Central Question's Avatar
    Windows Central Question
    when using the nokia software updater for retail 4.3.2 version and try to recover my dead phone it shows software packages are not available in the disk ,so where I can
    found these packages and when opening the nsu tool it not able to connect to the server and it shows could not connect to the server.
    07-26-2016 03:56 AM
  2. Chintan Gohel's Avatar
    Chintan Gohel
    Trusted Member
    Q&A Team
    Ambassador
    Originally Posted by Windows Central Question
    when using the nokia software updater for retail 4.3.2 version and try to recover my dead phone it shows software packages are not available in the disk ,so where I can
    found these packages and when opening the nsu tool it not able to connect to the server and it shows could not connect to the server.
    use windows device recovery tool since NSU is lo longer supported

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    07-26-2016 04:14 AM
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