1. Windows Central Question's Avatar
    I have forgotten the password to my home PC (Windows 10) - so it has told me to reset the password using a link.
    I have used this link, put in all the information it needs, and when I type in the verification code - it seems to freeze. I can't cancel and I can't press next.

    I have tried this 4/5 times now as I need to access my PC but I'm at a stalemate!

    Any advice would be greatly appreciated!!
    07-27-2016 10:53 AM
  2. deshy999's Avatar
    I don't have the answer sadly, and I just sent an email to Microsoft about it. Just wanted to let you know you're not the only having the problem.
    07-27-2016 12:07 PM
  3. Chintan Gohel's Avatar
    I have forgotten the password to my home PC (Windows 10) - so it has told me to reset the password using a link.
    I have used this link, put in all the information it needs, and when I type in the verification code - it seems to freeze. I can't cancel and I can't press next.

    I have tried this 4/5 times now as I need to access my PC but I'm at a stalemate!

    Any advice would be greatly appreciated!!
    try getting a new code maybe?

    If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.
    07-28-2016 01:41 AM

Similar Threads

  1. Unable to upgrade my lumia 1020 to windows 10
    By Windows Central Question in forum Ask a Question
    Replies: 7
    Last Post: 08-21-2016, 11:17 PM
  2. Microsoft photos slow motion crash
    By PlexusCV in forum Microsoft Lumia 535
    Replies: 9
    Last Post: 08-11-2016, 11:51 AM
  3. My printer turns off computer
    By Windows Central Question in forum Ask a Question
    Replies: 2
    Last Post: 07-28-2016, 01:40 AM
  4. Why is my start menu different to windows 7
    By Windows Central Question in forum Ask a Question
    Replies: 3
    Last Post: 07-27-2016, 02:48 PM
  5. My windows live mail has stopped working
    By Windows Central Question in forum Ask a Question
    Replies: 1
    Last Post: 07-27-2016, 08:21 AM
LINK TO POST COPIED TO CLIPBOARD