07-30-2016 02:01 AM
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  1. Windows Central Question's Avatar
    Windows Central Question
    Once the SD card was added I managed to clear my device storage memory. However Whatsapp has suddenly decided to stop working. I uninstalled it and reinstalled but can no longer access my messages. Every time there's a message I try accessing it and it goes blank. I read that this could be related to the SD card as Whatsapp prefers phone memory. Please help. Thank you.
    07-29-2016 11:44 PM
  2. Chintan Gohel's Avatar
    Chintan Gohel
    Trusted Member
    Q&A Team
    Ambassador
    Originally Posted by Windows Central Question
    Once the SD card was added I managed to clear my device storage memory. However Whatsapp has suddenly decided to stop working. I uninstalled it and reinstalled but can no longer access my messages. Every time there's a message I try accessing it and it goes blank. I read that this could be related to the SD card as Whatsapp prefers phone memory. Please help. Thank you.
    so move it back to internal storage?

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    07-30-2016 01:36 AM
  3. Guytronic's Avatar
    Guytronic
    Whatsapp doesn't like being on external storage.
    It allows you to move it however it won't work correctly.
    Chintan Gohel likes this.
    07-30-2016 02:01 AM
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