07-31-2016 07:26 AM
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  1. Windows Central Question's Avatar
    Windows Central Question
    My windows 640 phone locked up with the windows icon on the screen. Did a hard reset and now its stuck with the endless spinning gears. How can i do a hard reset on it again if i can't turn it off?
    Chintan Gohel likes this.
    07-31-2016 07:06 AM
  2. charlatan1978's Avatar
    charlatan1978
    Trusted Member
    Q&A Team
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    If you soft reset it will restart, other options are pulling the battery and using the Windows Device Recovery Tool.

    Please join the Windows Central forums if you want further help, so that you can reply to this thread.
    Chintan Gohel likes this.
    07-31-2016 07:26 AM
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