08-04-2016 03:49 AM
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  1. Windows Central Question's Avatar
    Windows Central Question
    All over sudden my phone can not use apps like whatsapp, opera etc. When trying to update them it says these are installed in the SD Card, insert the SD can if you haven't, but if you have already inserted wait for the phone to load, but if fails to load whilist the SD card is inserted and the phone signals to have detacted the SD card. The other way round, the phone is asking for a microsofit account password, but when entered nothing is done, it goes one step behind as if the password is wrong. In short, when the SD card is inserted, the phone detects and says the apps are installed in the SD card but fails to update. Please help.
    08-03-2016 08:16 AM
  2. Chintan Gohel's Avatar
    Chintan Gohel
    Trusted Member
    Q&A Team
    Ambassador
    try to restart your phone first, if that doesn't work, remove the card and restart again

    which phone and os?

    If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.
    08-03-2016 08:23 AM
  3. Elias Bestone's Avatar
    Elias Bestone
    Did you mean restart or reset?
    08-03-2016 08:38 AM
  4. Chintan Gohel's Avatar
    Chintan Gohel
    Trusted Member
    Q&A Team
    Ambassador
    Originally Posted by Elias Bestone
    Did you mean restart or reset?
    restart

    There are 2 kinds of resets - soft and hard. Soft reset is basically a restart. Hard reset is a factory reset - total wipe and clean install
    08-04-2016 03:49 AM
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