08-08-2016 09:15 PM
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  1. Windows Central Question's Avatar
    Windows Central Question
    1 year old Alienware has had software issues for over 6 months now What support is that
    08-04-2016 12:51 PM
  2. Thazal's Avatar
    Thazal
    What kind of software issues? If you have an OEM built computer it's Dell's responsibility to make sure the computer get's the correct updates for their hardware when an updated OS is released. This is the reason my 2012 Sony Vaio is obsolete because it crashes constantly because Sony isn't going to release a new video driver for their AMD/Intel multi-card for Win 10. You should be talking with Dell/Alienware support to get your issues resolved.
    08-04-2016 01:05 PM
  3. RumoredNow's Avatar
    RumoredNow
    If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.
    Guytronic and Chintan Gohel like this.
    08-04-2016 02:33 PM
  4. Chintan Gohel's Avatar
    Chintan Gohel
    Trusted Member
    Q&A Team
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    Originally Posted by Windows Central Question
    1 year old Alienware has had software issues for over 6 months now What support is that
    I agree on what has been mentioned above. You could share the issues with us so we can try to help you solve them

    there a number of solutions that can be tried like doing a clean install, updating drivers, updating apps and programs, updating OS, doing a scan etc
    RumoredNow likes this.
    08-06-2016 11:26 AM
  5. th34monk3ys's Avatar
    th34monk3ys
    AMD took it on themselves to create universal intel/ AMD drivers have you used the amd website and download the latest? Can you also provide us the two card types as amd 5000 and below is not supported by win 10, on certain drivers
    08-07-2016 07:51 AM
  7. Thazal's Avatar
    Thazal
    Originally Posted by th34monk3ys
    AMD took it on themselves to create universal intel/ AMD drivers have you used the amd website and download the latest? Can you also provide us the two card types as amd 5000 and below is not supported by win 10, on certain drivers
    AMD Radeon HD 7670M / Intel HD Graphics 4000 - 2 GB
    08-07-2016 12:54 PM
  8. th34monk3ys's Avatar
    th34monk3ys
    well what problems do you have and it seems AMD does latest drivers for your Graphics on their website Graphics, Processors and Immersive VR Solutions | AMD
    08-08-2016 09:15 PM
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