08-05-2016 03:34 AM
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  1. Windows Central Question's Avatar
    Windows Central Question
    Even when plugged in but my keyboard will light up and the power light will too (even when plugged in)
    08-04-2016 09:17 PM
  2. Nikko Ramos's Avatar
    Nikko Ramos
    have you tried connecting it on an external display?
    08-05-2016 01:22 AM
  3. Chintan Gohel's Avatar
    Chintan Gohel
    Trusted Member
    Q&A Team
    Ambassador
    Originally Posted by Windows Central Question
    Even when plugged in but my keyboard will light up and the power light will too (even when plugged in)
    can you force a restart using the power button?
    And how old is the laptop? Have you had any other issues before?

    Try connecting an external screen and see if there's display there

    If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.
    08-05-2016 03:34 AM
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