[Windows Central Question]

My nokia lumia 625's screen has become non responsive. The buttons on the side work but nothing else. I can not turn it off or take the battery out because it is impossible to take out the small screws. Please could someone help?

[belodion]

Try first a Soft Reset: press and hold Power and Vol Down until the phone vibrates, then release them.

[Chintan Gohel]

My nokia lumia 625's screen has become non responsive. The buttons on the side work but nothing else. I can not turn it off or take the battery out because it is impossible to take out the small screws. Please could someone help?

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