Originally Posted by
Windows Central Question So I've updated my Lumia Icon to Win10 a couple weeks ago and it worked quite fine.
Today I've found my phone at 17% battery charge. Plugged it in and forgot about it for a while. Couple hours after - 12%! Went to the battery saver setting and saw (plugged in, not charging) message next to the battery charge percentage.
Replaced the battery - same problem. Computer sees the data from phone as usual. Tried a different USB cable - same story. Tried to charge it with a wireless charger that worked just fine for me recently - same issue. Did a regular restart, and a couple of soft resets - nothing changed. Not sure what else I can do now. Don't want to do hard reset until it's the absolutely last chance.
Any ideas guys?
hard reset might not fix a hardware issue - you've tried different cables, chargers, different battery - the charging system could be broken
Can you charge the spare battery externally?
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