08-06-2016 05:04 AM
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  1. Windows Central Question's Avatar
    Windows Central Question
    I bought my surface pro 3 about a year and a half ago but it already has a portion of the screen "burned" or blackened. Is there a possibility that this is a factory defect? What should I do with this? Thanks!
    08-06-2016 12:52 AM
  2. Chintan Gohel's Avatar
    Chintan Gohel
    Trusted Member
    Q&A Team
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    Originally Posted by Windows Central Question
    I bought my surface pro 3 about a year and a half ago but it already has a portion of the screen "burned" or blackened. Is there a possibility that this is a factory defect? What should I do with this? Thanks!
    did you notice the darkening happen all of a sudden or over a period of time? Repair would be one option if it's available in your region

    If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.
    08-06-2016 05:04 AM
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