1. Windows Central Question's Avatar
    So, I broke my screen about 1-2 weeks ago and there was no problem with the phone. (The damage is very minor.) And last night I went to go plug it in and it wouldn't turn on. It would only vibrate after I held down the power button for about 15 seconds. I thought the battery was drained, so I left it charging overnight. It still won't turn on. It only vibrates when I hold down the power button.
    I have tried removing the battery. When that happens it will vibrate when i plug it in or immediately after I press the power button. (It will only respond like that once and then revert back to how it was.)
    Now, this is the weird thing: I had set an alarm the night before and it went off at the correct time today. I could turn it of by pressing the power button.
    I think its a battery problem, but I'm not sure what to do.
    08-07-2016 11:34 AM
  2. abhishek singh21's Avatar
    So, I broke my screen about 1-2 weeks ago and there was no problem with the phone. (The damage is very minor.) And last night I went to go plug it in and it wouldn't turn on. It would only vibrate after I held down the power button for about 15 seconds. I thought the battery was drained, so I left it charging overnight. It still won't turn on. It only vibrates when I hold down the power button.
    I have tried removing the battery. When that happens it will vibrate when i plug it in or immediately after I press the power button. (It will only respond like that once and then revert back to how it was.)
    Now, this is the weird thing: I had set an alarm the night before and it went off at the correct time today. I could turn it of by pressing the power button.
    I think its a battery problem, but I'm not sure what to do.
    did you get the screen replaced through authorized service provider or locally? it is possible that something is broken inside which is causing this issue. check whether the battery sits perfectly in the slot, or the terminals in phone are not loose.
    08-07-2016 11:40 AM
  3. Chintan Gohel's Avatar
    So, I broke my screen about 1-2 weeks ago and there was no problem with the phone. (The damage is very minor.) And last night I went to go plug it in and it wouldn't turn on. It would only vibrate after I held down the power button for about 15 seconds. I thought the battery was drained, so I left it charging overnight. It still won't turn on. It only vibrates when I hold down the power button.
    I have tried removing the battery. When that happens it will vibrate when i plug it in or immediately after I press the power button. (It will only respond like that once and then revert back to how it was.)
    Now, this is the weird thing: I had set an alarm the night before and it went off at the correct time today. I could turn it of by pressing the power button.
    I think its a battery problem, but I'm not sure what to do.
    If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.

    see if you can get it checked with a local phone techie
    08-08-2016 08:27 AM

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