1. Windows Central Question's Avatar
    Thank you for assisting here. I've had the Nokia Lumia 1020 US Version for many years now, it works even with a cracked screen but I love the features so much so I purchased another Nokia Lumia 1020 (exact specs). Since ATT no longer carries the phone they cannot assist in the transfer.
    How do I (besides backing up on the SIM card) transfer all data (texts, contacts, photos) to my new Nokia 1020. Seems like it would be easy I've tried many basics and followed the transfer data apps but nothing seems to be working. Help please. thanks :)
    08-08-2016 10:56 AM
  2. libra89's Avatar
    Your contacts and photos are in the cloud, if you have allowed for OneDrive to backup your photos. Contacts are in the cloud regardless, because that is associated with the MS account. The thing with backing up texts is that when you set it to backup, it's not something that will happen instantly. It's advised to set it to back up and then try to restore from a backup on the new 1020 a few days later.
    Guytronic likes this.
    08-08-2016 03:15 PM
  3. Chintan Gohel's Avatar
    Thank you for assisting here. I've had the Nokia Lumia 1020 US Version for many years now, it works even with a cracked screen but I love the features so much so I purchased another Nokia Lumia 1020 (exact specs). Since ATT no longer carries the phone they cannot assist in the transfer.
    How do I (besides backing up on the SIM card) transfer all data (texts, contacts, photos) to my new Nokia 1020. Seems like it would be easy I've tried many basics and followed the transfer data apps but nothing seems to be working. Help please. thanks :)
    for photos and other files, you can simply copy them over using a pc and USB cables
    for sms and contacts, make sure that backup is on and when you move to the new phone, you set it up with the same email account
    for apps, on the new phone, you can check in my downloads and install the ones you want

    If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.
    libra89 and WJ1020 like this.
    08-09-2016 02:29 AM
  4. WJ1020's Avatar
    Thanks. I waited a few days on the old lumia and tried to transfer again using the Transfer my data app but texts are still not moving over to new phone. I was able to access my MS live account, is there an easy way to transfer out of PC to new Lumia 1020?
    08-09-2016 01:29 PM
  5. WJ1020's Avatar
    Thanks for the response. Joined the Windows Forum site for Q&A. Any apps that make the transfer easy from old lumia 1020 to new 1020. I was able to access MS Live account, besides plugging in usb cord from PC to new Lumia 1020, is there an easier route to get all texts, contacts, e-mails etc. to the new phone. Thanks for the step by step :)
    08-09-2016 01:31 PM
  6. libra89's Avatar
    When you set up the new 1020, did you restore from a backup or did you start fresh? The only way to get texts is by restoring from a backup or else you will be waiting for them to populate.

    Also emails are in the cloud, just make sure you are using the same MS account, as Chintan said above.
    WJ1020 likes this.
    08-09-2016 02:55 PM
  7. BluWarrior's Avatar
    Thanks. I waited a few days on the old lumia and tried to transfer again using the Transfer my data app but texts are still not moving over to new phone. I was able to access my MS live account, is there an easy way to transfer out of PC to new Lumia 1020?
    You don't need a PC for texts, just for media if you don't use onedrive. On your old device turn on apps and settings and text messaging backup (in backup settings) and manually backup apps+settings, and wait for texts to sync (wait an hour probably) Then reset your new device and once you sign into your ms account during set up it will ask if you want to restore from backup, all your apps and texts will be where they are now (although some apps may not as they may have been taken off the store) (some apps may loose data).
    libra89 and WJ1020 like this.
    08-09-2016 02:55 PM

Similar Threads

  1. Why all hate microsoft windows phone?
    By ahmedamash in forum General Phone Discussion
    Replies: 87
    Last Post: 08-31-2016, 03:16 AM
  2. How do I stop Windows 10 Guessing What I Want to Do?
    By Windows Central Question in forum Ask a Question
    Replies: 1
    Last Post: 08-08-2016, 11:27 PM
  3. Had to change out Motherboard and not windows will not activate
    By Windows Central Question in forum Ask a Question
    Replies: 2
    Last Post: 08-08-2016, 09:53 AM
  4. Game Troopers tries to hit the bank shot with Pool Tour Masters for Windows 10 Mobile
    By WindowsCentral.com in forum Windows Central News Discussion
    Replies: 0
    Last Post: 08-08-2016, 09:50 AM
  5. How to pair a wireless Xbox controller with your Xbox One or Windows 10 computer
    By WindowsCentral.com in forum Windows Central News Discussion
    Replies: 0
    Last Post: 08-08-2016, 07:11 AM
LINK TO POST COPIED TO CLIPBOARD