08-14-2016 02:00 PM
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  1. Windows Central Question's Avatar
    Windows Central Question
    i am facing problem with photos\videos in my Lumia 730 phone after latest upgrade. Current build in my phone is 10.0.10586.545.

    there are two problems i see as below,
    1. when i take photos\videos either it goes disappear after some time or it shows an error if i try to play it
    2. i can not see images\videos received through whatsapp on my phone

    can someone please help me here.

    Thanks,
    Rahul
    08-14-2016 09:44 AM
  2. Maurizio Troso's Avatar
    Maurizio Troso
    Originally Posted by Windows Central Question
    i am facing problem with photos\videos in my Lumia 730 phone after latest upgrade. Current build in my phone is 10.0.10586.545.

    there are two problems i see as below,
    1. when i take photos\videos either it goes disappear after some time or it shows an error if i try to play it
    2. i can not see images\videos received through whatsapp on my phone

    can someone please help me here.

    Thanks,
    Rahul
    Try a soft reset (vold down + power 15 secs)
    08-14-2016 10:32 AM
  3. Chintan Gohel's Avatar
    Chintan Gohel
    Trusted Member
    Q&A Team
    Ambassador
    Originally Posted by Windows Central Question
    i am facing problem with photos\videos in my Lumia 730 phone after latest upgrade. Current build in my phone is 10.0.10586.545.

    there are two problems i see as below,
    1. when i take photos\videos either it goes disappear after some time or it shows an error if i try to play it
    2. i can not see images\videos received through whatsapp on my phone

    can someone please help me here.

    Thanks,
    Rahul
    do you use a sd card? Can you remove the card and store photos in internal memory? The card could be corrupted

    If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.
    08-14-2016 02:00 PM
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