1. Windows Central Question's Avatar
    after the windows 10 anniversary update all my usb ports have stopped working i still get a sound to say i have plugged it in, but then when i try to send something to it it says insert a disk? help please.
    my computer is a twelve month old dell with loads of memory.
    08-14-2016 03:48 PM
  2. Chintan Gohel's Avatar
    after the windows 10 anniversary update all my usb ports have stopped working i still get a sound to say i have plugged it in, but then when i try to send something to it it says insert a disk? help please.
    my computer is a twelve month old dell with loads of memory.
    do a restart and check again
    check for any further OS updates
    Check in device manager to see if there are any issues with the drivers

    If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.
    08-14-2016 04:05 PM
  3. BluWarrior's Avatar
    You can also roll back to before the anniversary update by opening settings, clicking update and security, recovery, then click the option that mentions rolling back.
    08-14-2016 06:01 PM
  4. tangerineatom's Avatar
    done all those things suggested and still can't mak a usb storage device work, it says it is there but seems to think it is a disk?
    08-15-2016 12:21 PM
  5. Rinsun's Avatar
    done all those things suggested and still can't mak a usb storage device work, it says it is there but seems to think it is a disk?
    Same thing happened on my laptop.Problem was solved partially after two days without me doing anything.
    This PC showed 'Removable Drive ' during the problem ,after it got partially solved it showed USB Drive (E:).
    Maybe some drivers installed later.

    Edit : Also had to go to settings > Devices > Choose autoplay defaults > Ask me every time/open folder to view files.

    However , 'This PC 'shows a different drive (D) when I use a usb storage device and clicking the USB Drive E: says insert a disk.
    Did the Power Management option given in the link,but no change.
    http://windowsreport.com/usb-not-working-windows-10/
    Last edited by Rinsun; 08-16-2016 at 03:48 AM. Reason: Added Link
    Chintan Gohel likes this.
    08-15-2016 12:44 PM

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