08-15-2016 08:26 AM
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  1. Windows Central Question's Avatar
    Windows Central Question
    I plugged my phone with the original charger when the battery went 0%. When the phone turned on I saw this notification "Your phone was too hot and turned off" and went off again. Every few minutes it turns on and goes off again. Haven't been able to use it since then. Help

    Lumia640XL
    08-15-2016 08:18 AM
  2. Chintan Gohel's Avatar
    Chintan Gohel
    Trusted Member
    Q&A Team
    Ambassador
    Originally Posted by Windows Central Question
    I plugged my phone with the original charger when the battery went 0%. When the phone turned on I saw this notification "Your phone was too hot and turned off" and went off again. Every few minutes it turns on and goes off again. Haven't been able to use it since then. Help

    Lumia640XL
    try a different charger or let it lie for a couple of hours and try again to charge

    If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.
    08-15-2016 08:19 AM
  3. ChrisRJ's Avatar
    ChrisRJ
    Try also to get the battery and put it back through time.
    08-15-2016 08:26 AM
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