1. Windows Central Question's Avatar
    This payment has been going out of my bank for 12mths 8.99pm and it doesnt get used so I would like to stop it.
    08-16-2016 09:52 AM
  2. sinime's Avatar
    There may be a way to cancel your subscription on the Xbox One, but I don't have access to mine at the moment. Probably go to your account from the dashboard and look for an option to view subscriptions.

    You can also cancel it from the web by logging in to Microsoft's web site with the same account that has the Groove Music Pass tied to it...

    Xbox | Official Site
    OR
    Microsoft | Official Home Page

    ● Sign in (top right)
    ● Click your name at top right and select "View Account"
    ● Click on the tab for "Services & Subscriptions"
    ● Groove Music should be on the list and there should be an option to cancel your subscription.
  3. sinime's Avatar
    There may be a way to cancel your subscription on the Xbox One, but I don't have access to mine at the moment. Probably go to your account from the dashboard and look for an option to view subscriptions.

    You can also cancel it from the web by logging in to Microsoft's web site with the same account that has the Groove Music Pass tied to it...

    Xbox | Official Site
    OR
    Microsoft | Official Home Page

    ● Sign in (top right)
    ● Click your name at top right and select "View Account"
    ● Click on the tab for "Services & Subscriptions"
    ● Groove Music should be on the list and there should be an option to cancel your subscription.
    08-16-2016 10:36 AM

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