1. Windows Central Question's Avatar
    it read it once then stopped..
    08-16-2016 12:24 PM
  2. gpobernardo's Avatar
    There could be several reasons why your phone can't read your SIM card. Some troubleshooting can help identify the cause:
    1. Try restarting the phone.
    2. Try turning the phone off, removing the SIM card, re-inserting the SIM card, and turning the phone on again.
    3. Try using a pencil eraser to clean the gold contacts of the SIM card in #2.
    4. Try inserting the SIM card in the a different phone.
    5. Try asking for a replacement SIM from your mobile service provider (if applicable).
    6. Try performing a soft reset; or a hard reset.
    7. Try taking your phone to a service center.

    All these details will help us narrow down the probable cause of the problem.

    If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.
  3. gpobernardo's Avatar
    There could be several reasons why your phone can't read your SIM card. Some troubleshooting can help identify the cause:
    1. Try restarting the phone.
    2. Try turning the phone off, removing the SIM card, re-inserting the SIM card, and turning the phone on again.
    3. Try using a pencil eraser to clean the gold contacts of the SIM card in #2.
    4. Try inserting the SIM card in the a different phone.
    5. Try asking for a replacement SIM from your mobile service provider (if applicable).
    6. Try performing a soft reset; or a hard reset.
    7. Try taking your phone to a service center.

    All these details will help us narrow down the probable cause of the problem.

    If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.
    08-16-2016 02:09 PM

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