1. Windows Central Question's Avatar
    Both my desktop and mobile Flightradar24 apps have stopped working in the last 24 hours. Is it just me or have they finally given Windows apps the chop?

    Mart
    08-18-2016 02:32 AM
  2. repis martin's Avatar
    Reply from support (at) fr24.com:

    Unfortunately Flightradar24 on Windows has been experiencing some technical issues, which meant the apps weren't available over the last 48 hours. We've now resolved the problems and the app should be working as normal, however if you're still experiencing an issue can I kindly ask you to restart your device and try the app again.

    If you've chosen to uninstall the app, I'm sorry to inform you that due to very small portion of Windows App users, Flightradar24 was forced to make a difficult decision to stop providing the app through the Windows App store. If you've previously purchased the app you may be able to download and install it still by going to the Store --> My Library --> Apps --> Show all and selecting Flightradar24.

    You can also try this solution if you still cannot find it:

    To see what apps and games you've previously installed on your phone, go to Store Store Tile --> More More icon --> My apps.
    http://www.windowsphone.com/en-us/ho...reinstall-apps

    Please also note that we're currently working on making our website more mobile friendly, which will help users view Flightradar24 across multiple mobile platform in the future. If you have more questions regarding he Windows App please contact the Windows App store.

    If I've misunderstood your inquiry or you have any further questions or concerns, please don't hesitate to contact us again.

    Kind regards,

    Gaelan
    Flightradar24.com Support
  3. Racing Snake's Avatar
    Just checked both my apps, and yes, it does appear both the windows phone and windows app have stopped working :(
    The mobile app doesn't even load, it just closes.
    Pretty annoyed with that to be honest, not least because I bought all the upgrades!!
    08-18-2016 03:47 AM
  4. temagad's Avatar
    For me it crashes after start :(
    08-18-2016 03:48 AM
  5. Racing Snake's Avatar
    And also it's disappeared from the 'apps' menu on flightradar.com :(
    08-18-2016 03:51 AM
  6. Racing Snake's Avatar
    I've posted on their fb page, but I did read a comment that they're 'updating the apps'... so fingers crossed it's just a development delay.
    temagad and sinime like this.
    08-18-2016 03:56 AM
  7. temagad's Avatar
    Now works as expected!
    sinime and Chintan Gohel like this.
    08-18-2016 02:50 PM
  8. temagad's Avatar
    Alma
    08-18-2016 03:14 PM
  9. sinime's Avatar
    Now works as expected!
    Yup, works for me too... Just had to re-give it permission to check my location.
    Chintan Gohel likes this.
    08-18-2016 03:17 PM
  10. repis martin's Avatar
    Reply from support (at) fr24.com:

    Unfortunately Flightradar24 on Windows has been experiencing some technical issues, which meant the apps weren't available over the last 48 hours. We've now resolved the problems and the app should be working as normal, however if you're still experiencing an issue can I kindly ask you to restart your device and try the app again.

    If you've chosen to uninstall the app, I'm sorry to inform you that due to very small portion of Windows App users, Flightradar24 was forced to make a difficult decision to stop providing the app through the Windows App store. If you've previously purchased the app you may be able to download and install it still by going to the Store --> My Library --> Apps --> Show all and selecting Flightradar24.

    You can also try this solution if you still cannot find it:

    To see what apps and games you've previously installed on your phone, go to Store Store Tile --> More More icon --> My apps.
    http://www.windowsphone.com/en-us/ho...reinstall-apps

    Please also note that we're currently working on making our website more mobile friendly, which will help users view Flightradar24 across multiple mobile platform in the future. If you have more questions regarding he Windows App please contact the Windows App store.

    If I've misunderstood your inquiry or you have any further questions or concerns, please don't hesitate to contact us again.

    Kind regards,

    Gaelan
    Flightradar24.com Support
    Last edited by repis martin; 08-19-2016 at 07:40 AM.
    Chintan Gohel and xandros9 like this.
    08-19-2016 02:47 AM

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