1. alexirene's Avatar
    i have two identical icons of phone application.
    Both opened phone calls, but if I pin both , one of them shows Telus (my provider), and another "Phone off". How i can get rid of one in apps list?
    08-18-2016 01:31 PM
  2. Zulfigar's Avatar
    Open either Phone app, lower right corner, "..." and "Merge Tiles"

    You can do the same thing with the messaging app.
  3. ashram's Avatar
    what phone do you have? is it dual sim (i'm assuming it is)
    08-18-2016 02:22 PM
  4. Zulfigar's Avatar
    Open either Phone app, lower right corner, "..." and "Merge Tiles"

    You can do the same thing with the messaging app.
    08-18-2016 04:52 PM
  5. alexirene's Avatar
    Thanks for replies, but it's single sim phone, Lumia 830.
    And I don't have option "merge".
    See attached pics,
    Thanks

    pic1.jpg
    pic2.jpg
    08-19-2016 07:30 AM
  6. Zulfigar's Avatar
    Well, then you have a really rare case of an annoying problem that I'm not sure how to fix other than hard resetting, though that's up to you, or just live with the fact that your phone is different, heh.
    08-21-2016 09:02 AM
  7. Chintan Gohel's Avatar
    Well, then you have a really rare case of an annoying problem that I'm not sure how to fix other than hard resetting, though that's up to you, or just live with the fact that your phone is different, heh.
    that used to happen due to a bad update process. It might clear up with the next update
    What OS version are you on? And which device?
    08-21-2016 11:34 AM

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