1. Windows Central Question's Avatar
    I have tried soft reset I can hear the apps getting updated after the reset but unable to unlock it to read the data via my laptop
    08-19-2016 09:42 AM
  2. realwarder's Avatar
    If you had a PIN set, then unless you can guess where the keypad would be, you may not be able to unlock the phone and do that.

    What do you mean by hear the apps getting updated?
    08-19-2016 03:24 PM
  3. vezycash's Avatar
    What do you mean by hear the apps getting updated?
    Probably notifications.
    Chintan Gohel likes this.
    08-21-2016 01:59 AM
  4. Chintan Gohel's Avatar
    I have tried soft reset I can hear the apps getting updated after the reset but unable to unlock it to read the data via my laptop
    if you can reach the stage of unlocking the phone, then connect it with a pc and copy the data over
    You can even try using project my screen app to mirror the phone display on the pc and control it

    If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.
    08-21-2016 12:48 PM

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