1. Windows Central Question's Avatar
    I deleted outlook from my phone and now everytime I try to use Cortana it asks for my password for an old outlook account, which I don't remember. How do I reset Cortana so I can use it?
    08-20-2016 11:40 AM
  2. Maurizio Troso's Avatar
    I deleted outlook from my phone and now everytime I try to use Cortana it asks for my password for an old outlook account, which I don't remember. How do I reset Cortana so I can use it?
    give her your Microsoft main account for your phone
    08-20-2016 11:54 AM
  3. Chintan Gohel's Avatar
    I deleted outlook from my phone and now everytime I try to use Cortana it asks for my password for an old outlook account, which I don't remember. How do I reset Cortana so I can use it?
    you'll have to get that account back or set up your phone again with a new account after doing a factory reset

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    08-21-2016 12:09 PM

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