1. Windows Central Question's Avatar
    If I change things in my settings, my phone will freeze. If I turn glance screen on it will freeze. And at random times it just freezes while it's locked and it's kind of annoying. I really want to be able to use my glance screen and stuff on my phone that's cool but it freezes...will a hard reset fix it? Or anything at all can help my problem I would be grateful. Thank you
    08-23-2016 08:20 AM
  2. Chintan Gohel's Avatar
    If I change things in my settings, my phone will freeze. If I turn glance screen on it will freeze. And at random times it just freezes while it's locked and it's kind of annoying. I really want to be able to use my glance screen and stuff on my phone that's cool but it freezes...will a hard reset fix it? Or anything at all can help my problem I would be grateful. Thank you
    check if it happens when data is off or when Cortana is not on the start screen

    Factory reset would fix it but let's try other things first

    If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.
    08-23-2016 08:24 AM

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