08-23-2016 11:27 AM
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  1. Windows Central Question's Avatar
    Windows Central Question
    Hi I have just sold my Nokia 625 - the buyer has complained it is jumping to home screen when using apps/browser -
    I'm assuming when they set up the phone (I sold it back to factory reset) it updated - are there "bugs" or anything else that would be doing thus ?
    08-23-2016 10:58 AM
  2. realwarder's Avatar
    realwarder
    Ambassador
    Sounds like crashes. Perhaps the websites he is using are too heavy for an older phone?

    Perhaps suggest he resets is using the "Windows Device Recovery Tool". That will re-flash it with latest everything and may or may not help.
    ven07 likes this.
    08-23-2016 11:27 AM
« i dont know my microsoft account password or gmail or email | Why won't my phone stay on? »

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