1. Windows Central Question's Avatar
    We have always used a password separate from our individual email accounts to gain access to our laptop. Today as I attempted to login as usual, I kept getting "your password is incorrect" and was prompted to use my windows live account password.

    Any idea why this or how this could happen?

    My husband is unavailable and it's apparently linked to his account, not mine.
    08-24-2016 04:43 PM
  2. Chintan Gohel's Avatar
    We have always used a password separate from our individual email accounts to gain access to our laptop. Today as I attempted to login as usual, I kept getting "your password is incorrect" and was prompted to use my windows live account password.

    Any idea why this or how this could happen?

    My husband is unavailable and it's apparently linked to his account, not mine.
    there might have been an update that changed the account from local to email - if you can log in, just check in account settings

    If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.
    08-25-2016 03:05 AM

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