Originally Posted by
fbrown627 I did that. I
I spent 2 1/2 hours with Windows tech support. They kept trying to install drivers over and over again and they kept getting error messages. (I don't think the tech person knew what he was doing.) He said I had to talk to the phone manufacturers.
One phone rep said the drivers in my phone were up to date and suggested I try plugging it into another PC to see if it works. (I only have one so I'm going to try this.)
I can understand one phone having a problem but two different phones, with two different operating systems?
try a different pc and see what happens
You had already tried a different cable so we can rule that out
You're plugging them directly into the USB port and not through a USB hub, right?