08-27-2016 11:11 PM
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  1. Windows Central Question's Avatar
    Windows Central Question
    hi, after installing the last update i can't change the hour and the date, i really need help on this
    08-27-2016 09:30 PM
  2. ven07's Avatar
    ven07
    Q&A Team
    Ambassador
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    Phone or PC?

    If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.
    08-27-2016 10:07 PM
  3. dassti's Avatar
    dassti
    windows phone :)
    08-27-2016 10:10 PM
  4. ven07's Avatar
    ven07
    Q&A Team
    Ambassador
    Moderator
    Can you try doing a soft reset and checking again? are the options greyed out or sth?

    Soft Reset

    The soft reset is the same thing as pulling your battery (on devices where that is possible). This method will not remove anything at all from your phone and is completely safe to attempt in any problem situation.
    You perform the soft reset by having your phone turned on. Then press and hold the volume down + power buttons until your phone vibrates and restarts. Note that you should not touch the device screen during the process (not even when the 'slide down to power off' prompt appears).
    08-27-2016 10:15 PM
  5. dassti's Avatar
    dassti
    whit the new update i can't even see the options, i got an lumia 635
    08-27-2016 10:18 PM
  7. ven07's Avatar
    ven07
    Q&A Team
    Ambassador
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    Which update? is it a used lumia or brand new?
    08-27-2016 10:20 PM
  8. dassti's Avatar
    dassti
    brand new, i don't know what is the exact version but i downloaded it yesterday
    08-27-2016 10:25 PM
  9. ads13's Avatar
    ads13
    Q&A Team
    Check OS BUILD version by go to Settings> System> About.
    ven07 likes this.
    08-27-2016 11:11 PM
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