1. Windows Central Question's Avatar
    I have Lumia 640 with windows 10 version 1511. I can't update or install any app from store. Its showing pending/working/starting state. My internet connection is working fine. On top of this, I can't even download the latest windows update. Its stuck at "downloading 0%".

    please don't suggest me to do a soft reset,as I have already done it a couple of times!
    08-29-2016 01:05 PM
  2. Chintan Gohel's Avatar
    I have Lumia 640 with windows 10 version 1511. I can't update or install any app from store. Its showing pending/working/starting state. My internet connection is working fine. On top of this, I can't even download the latest windows update. Its stuck at "downloading 0%".

    please don't suggest me to do a soft reset,as I have already done it a couple of times!
    do you have enough storage space? Secondly, can you try a different internet connection just in case?
    Check in accounts in settings to see if your main account has any issues

    If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.
    08-30-2016 01:56 AM

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