1. Windows Central Question's Avatar
    My phone is not charging, but when the battery is placed in another phone of the exact same model it charges and works.
    There is no problem with the charger as it charger all other phones.
    08-29-2016 01:08 PM
  2. ads13's Avatar
    Do soft reset/restart your phone. If it works then you don't have to VISIT To MICROSOFT CARE.

    If your phone still in warranty. THEN TAKE AN ADVANTAGE OF ONE YEAR WARRANTY.



    .--------.
    / A TIP \
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    08-29-2016 01:16 PM
  3. Chintan Gohel's Avatar
    My phone is not charging, but when the battery is placed in another phone of the exact same model it charges and works.
    There is no problem with the charger as it charger all other phones.
    your charging port might have become faulty - if the phone is not under warranty, can you try a local phone repair shop or with Nokia care centres?

    If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.
    08-30-2016 04:45 AM

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