1. Windows Central Question's Avatar
    My phone wanted to downlaod updates to its 8GB internal memory, so I bought a 16GB expansion card. Transferred over all the apps i could do, bank ,facebook, etc.

    However I got an update yesterday, and it could not install it as it said I do not have enough internal memory, so went into the memory and tried to move the apps, however as they are ALL Microsoft apps it won't let me move or uninstall any of them! So I cleared all my photos and maps, but still no joy. The apps which are taking up all the space are Microsoft apps, like x box!! I don't want this but cannot uninstall or move it.

    Is there a larger internal memory I can get? or is there away to remove these annoying apps (x box) and free up some space?
    08-30-2016 07:12 AM
  2. Chintan Gohel's Avatar
    My phone wanted to downlaod updates to its 8GB internal memory, so I bought a 16GB expansion card. Transferred over all the apps i could do, bank ,facebook, etc.

    However I got an update yesterday, and it could not install it as it said I do not have enough internal memory, so went into the memory and tried to move the apps, however as they are ALL Microsoft apps it won't let me move or uninstall any of them! So I cleared all my photos and maps, but still no joy. The apps which are taking up all the space are Microsoft apps, like x box!! I don't want this but cannot uninstall or move it.

    Is there a larger internal memory I can get? or is there away to remove these annoying apps (x box) and free up some space?
    which phone model do you have?
    Can you check in storage sense for the storage used breakdown?

    If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.
    08-30-2016 07:41 AM
  3. kiloeightone's Avatar
    I have a similar issue to this. I'm in technical preview on release preview ring. Using a Lumia 640XL, have moved or deleted as many apps as possible and now have around 6GB used out of 7.28GB, but phone update says it temporarily needs 1.15GB to download update. :(
    09-18-2016 03:14 AM
  4. Chintan Gohel's Avatar
    I have a similar issue to this. I'm in technical preview on release preview ring. Using a Lumia 640XL, have moved or deleted as many apps as possible and now have around 6GB used out of 7.28GB, but phone update says it temporarily needs 1.15GB to download update. :(
    what's the storage breakdown? Is system showing a high usage above 4GB?
    Or any app using more than 1GB of space?
    09-25-2016 12:50 PM

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