08-31-2016 02:10 PM
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  1. Windows Central Question's Avatar
    Windows Central Question
    My band has ripped in 4 different places and I have only had it six months. I thought the quality of the band would have been better and I am now holding it together with tape. Has anyone else had issues with the quality of their band?
    08-30-2016 09:57 PM
  2. Chintan Gohel's Avatar
    Chintan Gohel
    Trusted Member
    Q&A Team
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    Originally Posted by Windows Central Question
    My band has ripped in 4 different places and I have only had it six months. I thought the quality of the band would have been better and I am now holding it together with tape. Has anyone else had issues with the quality of their band?
    Users who had strap breaks sent for replacement

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    08-31-2016 02:24 AM
  3. karelj's Avatar
    karelj
    It's because I kept hearing about the quality issues that I held off on getting the Band during the recent sales. I'm really hoping for a drastic improvement in build quality for future versions.
    08-31-2016 04:04 AM
  4. Chintan Gohel's Avatar
    Chintan Gohel
    Trusted Member
    Q&A Team
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    Originally Posted by karelj
    It's because I kept hearing about the quality issues that I held off on getting the Band during the recent sales. I'm really hoping for a drastic improvement in build quality for future versions.
    there was some observation that the newer batches of the band seem to have thicker straps - I don't know if that was confirmed or not. But you can always return them for replacement in case of any issues - as long as warranty covers it
    08-31-2016 02:10 PM
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