1. Windows Central Question's Avatar
    When I click on people and then the + button, it shows a screen where it says add photo for a brief moment then closes the app.

    Any help would be greatly appreciated, I've tried adding the Microsoft account, turning the phone on and off again and had no luck!
    09-01-2016 11:03 AM
  2. Maurizio Troso's Avatar
    When I click on people and then the + button, it shows a screen where it says add photo for a brief moment then closes the app.

    Any help would be greatly appreciated, I've tried adding the Microsoft account, turning the phone on and off again and had no luck!
    1 - which windows 10 build you got? I own a 650 too
    2 - try a soft reset not (hold power 12 secs)
    3 - did you make all updates? Go to Store -> hamburger -> downlaods-> check. Contacts app was updated few days ago
    09-01-2016 11:09 AM
  3. charlatan1978's Avatar
    Hi, are your email accounts syncing ok?
    When I try to add a contact, I get prompted to choose which account to add it to.

    Please join the Windows Central forums, so that you can reply to this thread.
    09-01-2016 11:10 AM
  4. vickyh123's Avatar
    I've updated Microsoft people but couldn't find the contacts. I went onto store and then downloads and updates. What is a soft reset and how do you do it? (I posted the question but have only just made an account)
    09-01-2016 11:24 AM
  5. charlatan1978's Avatar
    Hi there, thanks for joining and welcome to the Windows Central forums.
    To do a soft reset, hold the power button + volume down for about 10 seconds.
    The screen will go off and the phone will vibrate, let go of the buttons and the phone will restart.
    09-02-2016 05:09 AM

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