1. Windows Central Question's Avatar
    my Lumia phone just resets on its own ..and if l try launching apps they crush and the phone restarts
    09-02-2016 08:57 AM
  2. PepperdotNet's Avatar
    No it wasn't infected. Something else is going on.

    What Lumia phone is it, how old, OS and Firmware versions from About and Extras & Info screens would be helpful.
    09-02-2016 09:06 AM
  3. Chintan Gohel's Avatar
    my Lumia phone just resets on its own ..and if l try launching apps they crush and the phone restarts
    windows phones cannot be infected by viruses or anything similar

    Check if the battery is loose - if the phone has a removable battery

    If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.
    09-03-2016 02:28 AM

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