1. lizabey's Avatar
    So I have Windows 10, and a few days or a week ago, the laptop automatically did this huge update. I wouldn't know what updates it could have possibly made aside from changing Skype to a new colour, and making it impossible to log in.

    From the update until now, what would happen is that it would be on the screen that shows the time and what-not, when you first open the laptop. Then normally you click and it brings up where you put in your password. So before today, instead of the password boxing poping up, there would just be nothing. Just the wallpaper, and that's it. It would stay that way for a while, then it would go back to where it shows the time/what-not. Then I'd try it again, the same thing would happen, and then eventually the password box would show.

    So today, I can log in fine, but then I keep getting the message:

    "We can't sign into your account
    This problem can often be fixed by signing out of your account and then signing back in.
    If you don't sign out now, any files you create or changes you make will be lost."

    So all my files aren't there, the wallpaper is default, etc. I should just be able to log out and back in, or restart the laptop, but this keeps happening.

    Something like this used to happen before the update, where I would log in and randomly everything would be gone. Usually it would all come back after restarting, but I don't know why this happens in the first place.
    09-03-2016 02:32 PM
  2. lizabey's Avatar
    As an update, I have been able to log in now with all my files, but this probably isn't going to be the last that this happens.
    (I made an account after making the post)
    09-03-2016 03:10 PM
  3. Chintan Gohel's Avatar
    As an update, I have been able to log in now with all my files, but this probably isn't going to be the last that this happens.
    (I made an account after making the post)
    can you use a local account instead of an email?
    09-04-2016 12:53 PM
  4. lizabey's Avatar
    can you use a local account instead of an email?
    A local account? Ah, sorry.
    09-04-2016 08:40 PM

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