1. Windows Central Question's Avatar
    I have the weirdest problem in the world:
    Both me and my wife have Lumia 950XL. The Facebook Messenger app does not working on both devices in our neighborhood. Doesn't matter if it's on Wi-Fi or LTE.
    The app works fine in any other place we tried. It also doesn't matter what W10M build we using, Insider rings or not.
    The only way to make it work is to go outside the neighborhood, turn off GPS on the device and go back in.
    Any ideas?
    09-04-2016 05:14 AM
  2. Chintan Gohel's Avatar
    I have the weirdest problem in the world:
    Both me and my wife have Lumia 950XL. The Facebook Messenger app does not working on both devices in our neighborhood. Doesn't matter if it's on Wi-Fi or LTE.
    The app works fine in any other place we tried. It also doesn't matter what W10M build we using, Insider rings or not.
    The only way to make it work is to go outside the neighborhood, turn off GPS on the device and go back in.
    Any ideas?
    can you try removing the wifi network from your phones and then adding them back?

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    09-04-2016 12:03 PM
  3. David Fainshtein's Avatar
    I did. It happens even with the Wi-Fi switched off completely. And it's not only near the house, but in the area of few kilometers.
    09-04-2016 02:13 PM
  4. Chintan Gohel's Avatar
    I did. It happens even with the Wi-Fi switched off completely. And it's not only near the house, but in the area of few kilometers.
    is advertising ID on? Switch it off and then check
    09-04-2016 02:23 PM
  5. David Fainshtein's Avatar
    Tried. No luck. ))
    09-04-2016 03:29 PM
  6. Chintan Gohel's Avatar
    Tried. No luck. ))
    if GPS was off? it should work then, right?
    09-05-2016 07:45 AM
  7. David Fainshtein's Avatar
    If we turn off the GPS when already in the neighbourhood, it doesn't work. If we drive outside, turn off GPS and come back - it's working.
    Chintan Gohel likes this.
    09-05-2016 12:17 PM
  8. Chintan Gohel's Avatar
    If we turn off the GPS when already in the neighbourhood, it doesn't work. If we drive outside, turn off GPS and come back - it's working.
    that's a really weird situation
    09-06-2016 04:48 AM
  9. David Fainshtein's Avatar
    that's a really weird situation
    yep
    09-06-2016 01:16 PM
  10. Chintan Gohel's Avatar
    yep
    does the app work on pc? With the same parameters?
    09-08-2016 07:22 AM
  11. David Fainshtein's Avatar
    Yep, but the PC does not have GPS.
    I'm starting to believe that some political issues are involved here, but before I jump to conclusion, i'll test that on other platforms - iOS & Android.
    Chintan Gohel likes this.
    09-08-2016 02:35 PM
  12. David Fainshtein's Avatar
    So, I finally found the reason for this problem: Since we live in Jerusalem, every time we approaching the eastern part of the city, the phone is switching the time zone to Gaza & Hebron instead of Jerusalem!
    Turned off automatic time zone setting, problem solved!
    10-21-2016 08:58 AM

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