1. Windows Central Question's Avatar
    I am using Lumia 640xl dual sim and have the latest preview build 10.0.14915.1000. I had received update notification for whatsapp two days back & tried to update but didnt succeed. So I thought of uninstalling and do a fresh install but to my horror I am just not able to install it back again after repeated attempts. Except for a hard reset I have tried all options but problem persists. Worst part is, I am able to update/install all other apps from the store!!! Please help to resolve this issue!!

    Thanks
    09-06-2016 04:38 AM
  2. Chintan Gohel's Avatar
    I am using Lumia 640xl dual sim and have the latest preview build 10.0.14915.1000. I had received update notification for whatsapp two days back & tried to update but didnt succeed. So I thought of uninstalling and do a fresh install but to my horror I am just not able to install it back again after repeated attempts. Except for a hard reset I have tried all options but problem persists. Worst part is, I am able to update/install all other apps from the store!!! Please help to resolve this issue!!

    Thanks
    did you try installing to local storage?

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    09-06-2016 04:58 AM
  3. yesyechyes's Avatar
    Yes, I know Whatsapp can only be installed on the local storage & not on the SD.
    09-06-2016 05:26 AM
  4. Chintan Gohel's Avatar
    Yes, I know Whatsapp can only be installed on the local storage & not on the SD.
    either keep trying to install it or do a factory reset
    09-06-2016 05:43 AM
  5. yesyechyes's Avatar
    either keep trying to install it or do a factory reset
    But any idea why this is happening only while installing WhatsApp? As I have informed in my original post I am able to update, install/reinstall other apps from the store!!
    09-06-2016 05:50 AM
  6. Chintan Gohel's Avatar
    But any idea why this is happening only while installing WhatsApp? As I have informed in my original post I am able to update, install/reinstall other apps from the store!!
    maybe whatsapp haven't changed their app code to work with the new redstone 2 builds - at this point I am just speculating. I don't have redstone 2 installed, the risks are high at this point in time as you can see
    09-06-2016 06:18 AM
  7. yesyechyes's Avatar
    maybe whatsapp haven't changed their app code to work with the new redstone 2 builds - at this point I am just speculating. I don't have redstone 2 installed, the risks are high at this point in time as you can see
    Okay, I have written to WhatsApp support but they are yet to come back with a reply despite me sending couple of reminders. I also searched the net but no proper information is available. Looks like I am the only guy in the universe with this kind of problem :))
    09-06-2016 06:21 AM
  8. Chintan Gohel's Avatar
    Okay, I have written to WhatsApp support but they are yet to come back with a reply despite me sending couple of reminders. I also searched the net but no proper information is available. Looks like I am the only guy in the universe with this kind of problem :))
    you can also post your issue in this forum: http://forums.windowscentral.com/win...ml#post3553722
    09-06-2016 06:27 AM
  9. yesyechyes's Avatar
    you can also post your issue in this forum: http://forums.windowscentral.com/win...ml#post3553722
    Thank you for the info..
    Chintan Gohel likes this.
    09-06-2016 08:59 AM

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