[Windows Central Question]

I am using Lumia 640xl dual sim and have the latest preview build 10.0.14915.1000. I had received update notification for whatsapp two days back & tried to update but didnt succeed. So I thought of uninstalling and do a fresh install but to my horror I am just not able to install it back again after repeated attempts. Except for a hard reset I have tried all options but problem persists. Worst part is, I am able to update/install all other apps from the store!!! Please help to resolve this issue!!

Thanks

[Chintan Gohel]

I am using Lumia 640xl dual sim and have the latest preview build 10.0.14915.1000. I had received update notification for whatsapp two days back & tried to update but didnt succeed. So I thought of uninstalling and do a fresh install but to my horror I am just not able to install it back again after repeated attempts. Except for a hard reset I have tried all options but problem persists. Worst part is, I am able to update/install all other apps from the store!!! Please help to resolve this issue!!

Thanks

did you try installing to local storage?

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[yesyechyes]

Yes, I know Whatsapp can only be installed on the local storage & not on the SD.

[Chintan Gohel]

Yes, I know Whatsapp can only be installed on the local storage & not on the SD.

either keep trying to install it or do a factory reset

[yesyechyes]

either keep trying to install it or do a factory reset

But any idea why this is happening only while installing WhatsApp? As I have informed in my original post I am able to update, install/reinstall other apps from the store!!

[Chintan Gohel]

But any idea why this is happening only while installing WhatsApp? As I have informed in my original post I am able to update, install/reinstall other apps from the store!!

maybe whatsapp haven't changed their app code to work with the new redstone 2 builds - at this point I am just speculating. I don't have redstone 2 installed, the risks are high at this point in time as you can see

[yesyechyes]

maybe whatsapp haven't changed their app code to work with the new redstone 2 builds - at this point I am just speculating. I don't have redstone 2 installed, the risks are high at this point in time as you can see

Okay, I have written to WhatsApp support but they are yet to come back with a reply despite me sending couple of reminders. I also searched the net but no proper information is available. Looks like I am the only guy in the universe with this kind of problem :))

[Chintan Gohel]

Okay, I have written to WhatsApp support but they are yet to come back with a reply despite me sending couple of reminders. I also searched the net but no proper information is available. Looks like I am the only guy in the universe with this kind of problem :))

you can also post your issue in this forum: http://forums.windowscentral.com/win...ml#post3553722

[yesyechyes]

you can also post your issue in this forum: http://forums.windowscentral.com/win...ml#post3553722

Thank you for the info..