1. Windows Central Question's Avatar
    I want to reset my windows my windows phone 10 device lumia 535 and I want to back my texts call history settings etc.
    09-06-2016 12:09 PM
  2. shmsnh's Avatar
    Perform a backup of your phone from Settings. Remember to restore the backup while setting up your phone, or else the call history will not be available.
    09-07-2016 12:38 AM
  3. ads13's Avatar
    You can't backup call history.
    But you can backup your contacts and messages manually by Download 'contacts and messages backup' app. Better . Easy to use.

    / A TIP \
    If you need additional help or have more questions or details to share, please join the WindowsCentral(or Mobile Nation services) so you can reply in this thread. See this link for instructions on how to join Windows Central.
    Chintan Gohel likes this.
    09-07-2016 01:33 AM
  4. Chintan Gohel's Avatar
    I want to reset my windows my windows phone 10 device lumia 535 and I want to back my texts call history settings etc.
    texts are backed up in message settings > sync messages between devices
    Call history - you can't
    Contacts - make sure your account is syncing - this saves your contacts
    Photos - either use camera upload to onedrive or copy them to pc
    Videos and other files - copy to pc
    Settings - check in settings > backup to see if settings and apps backups are on
    09-12-2016 06:26 AM
  5. shmsnh's Avatar
    You can't backup call history.
    Call history - you can't
    Call history does backup. You must needs restore a previous backup during the initial setup for it to appear.
    09-13-2016 05:19 AM
  6. Chintan Gohel's Avatar
    Call history does backup. You must needs restore a previous backup during the initial setup for it to appear.
    you've seen this from experience?
    09-13-2016 08:04 AM
  7. shmsnh's Avatar
    you've seen this from experience?
    Yes, with my WP8 devices. But I haven't tried it out on Windows 10 Mobile.
    09-14-2016 01:15 AM

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