1. Windows Central Question's Avatar
    Make the phone rest to default like you would but it or of the store
    09-06-2016 12:19 PM
  2. Saijin_Naib's Avatar
    Have you tried searching the web yet?

    First link...
    MICROSOFT Lumia 640 - How to Hard Reset my phone - HardReset.info
    09-06-2016 12:22 PM
  3. Chintan Gohel's Avatar
    Make the phone rest to default like you would but it or of the store
    Factory Reset is Done through Settings > About > Reset your phone (8 & 8.1) or Settings > System > About > Reset your phone (W10M).

    • You should see the spinning gears and your phone will reflash the last OS version held in recovery. You do lose data, but get your phone back. Sign into your Microsoft Account and restore your backup during the set up.



    If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.
    09-12-2016 06:43 AM

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