09-12-2016 04:15 AM
tools Reply
  1. Windows Central Question's Avatar
    Windows Central Question
    I am unable to turn off my Lumia 928. Yesterday it would not take a charge but today it is charged. However, I cannot turn it off with the off button. What happens is that when I hit the OFF button it tells me the normal down arrow to turn off. However that action merely provides for a RESTART now, not a SHUTDOWN>
    09-08-2016 11:17 AM
  2. Maurizio Troso's Avatar
    Maurizio Troso
    Originally Posted by Windows Central Question
    I am unable to turn off my Lumia 928. Yesterday it would not take a charge but today it is charged. However, I cannot turn it off with the off button. What happens is that when I hit the OFF button it tells me the normal down arrow to turn off. However that action merely provides for a RESTART now, not a SHUTDOWN>
    Restart after shut down happens always when phone is charger plugged, since windows 8.
    Offiline Charging was never been available. Put phone in arplane mode if you don't want calls
    Chintan Gohel likes this.
    09-08-2016 11:33 AM
  3. ven07's Avatar
    ven07
    Q&A Team
    Ambassador
    Moderator
    Turning the phone off and charging is possible now, but it requires you to interop unlock your device. Checkout XDA

    If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.
    09-10-2016 11:34 AM
  4. Chintan Gohel's Avatar
    Chintan Gohel
    Trusted Member
    Q&A Team
    Ambassador
    Originally Posted by Windows Central Question
    I am unable to turn off my Lumia 928. Yesterday it would not take a charge but today it is charged. However, I cannot turn it off with the off button. What happens is that when I hit the OFF button it tells me the normal down arrow to turn off. However that action merely provides for a RESTART now, not a SHUTDOWN>
    there might be something wrong with the battery if this started recently
    Can you try a soft reset?
    ven07 likes this.
    09-12-2016 04:15 AM
« Windows 10 mobile - Word mobile - Unable to Install - Error code is 0x80073CF6 | windows 10 update keep failing »

Similar Threads

  1. Only partial members in one of my "Favorite Family Groups" keep getting removed
    By Windows Central Question in forum Ask a Question
    Replies: 1
    Last Post: 09-11-2016, 01:31 PM
  2. Lumia 920 @ 185g was called a brick
    By vezycash in forum Windows Phones
    Replies: 4
    Last Post: 09-08-2016, 08:30 PM
  3. What the PlayStation 4 Pro means for Xbox One, Project Scorpio and the Console War
    By WindowsCentral.com in forum Windows Central News Discussion & Contests
    Replies: 0
    Last Post: 09-08-2016, 11:11 AM
  4. Reported Alcatel Idol 4 Pro shown off in leaked photos
    By WindowsCentral.com in forum Windows Central News Discussion & Contests
    Replies: 0
    Last Post: 09-08-2016, 10:50 AM
  5. More Surface all-in-one PC rumors point to official reveal in late October
    By WindowsCentral.com in forum Windows Central News Discussion & Contests
    Replies: 0
    Last Post: 09-08-2016, 09:42 AM
LINK TO POST COPIED TO CLIPBOARD