1. Windows Central Question's Avatar
    phone working but screen totally black
    09-09-2016 01:10 PM
  2. Chintan Gohel's Avatar
    phone working but screen totally black
    try a soft reset: Soft Reset is holding the Volume Down & Power buttons until the phone vibrates and reboots (about 15 seconds). This rebbots the phone with a cleared out RAM and Cache. No data is lost. It is good for when the phone freezes or you experience a glitch of some sort.

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    09-11-2016 01:31 PM

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