09-12-2016 04:27 AM
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  1. Windows Central Question's Avatar
    Windows Central Question
    I recently did a hard reset on my Lumia 640 running 8.1 update 2 due to issues in sync (805a8011 & 8500201D) errors. Right after the reset I noticed usual drop in charge in the battery.. Even when in charging, the battery drops by 1 or 2% which I noticed a few times. I checked the background apps and killed then and did everything possible to keep the usage minimum. But even then the unusual behaviour persists. Could it be some system error during reset? Do I need to perform another reset or what else can I do? Please help with your valuable advice guys.
    09-10-2016 03:53 AM
  2. Maurizio Troso's Avatar
    Maurizio Troso
    Originally Posted by Windows Central Question
    I recently did a hard reset on my Lumia 640 running 8.1 update 2 due to issues in sync (805a8011 & 8500201D) errors. Right after the reset I noticed usual drop in charge in the battery.. Even when in charging, the battery drops by 1 or 2% which I noticed a few times. I checked the background apps and killed then and did everything possible to keep the usage minimum. But even then the unusual behaviour persists. Could it be some system error during reset? Do I need to perform another reset or what else can I do? Please help with your valuable advice guys.
    Your system is updating, downloading and syncing all core and 3rd party apps, and it needs time, usually a couple of days, after a hard reset.
    Keep it plugged and wifi connected, then receck all system settings like video uploading e.g., they are all set to on by default
    Chintan Gohel likes this.
    09-10-2016 04:13 AM
  3. Anshuman1991's Avatar
    Anshuman1991
    I did turn off all the auto upload stuff.. And I am also noticing a few auto restart events.
    Its only been a year and I don't think the battery has gone bad..it was working fine before the reset
    09-10-2016 04:40 AM
  4. Chintan Gohel's Avatar
    Chintan Gohel
    Trusted Member
    Q&A Team
    Ambassador
    Originally Posted by Anshuman1991
    I did turn off all the auto upload stuff.. And I am also noticing a few auto restart events.
    Its only been a year and I don't think the battery has gone bad..it was working fine before the reset
    have you tried a different charger and charging cable?
    Maurizio Troso likes this.
    09-12-2016 04:27 AM
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