1. ananve's Avatar
    My Surface 3 just switched off and can't be turned on during update to .187. It just happened! WTF?
    Somebody please help.
    09-13-2016 01:46 PM
  2. Chintan Gohel's Avatar
    My Surface 3 just switched off and can't be turned on during update to .187. It just happened! WTF?
    Somebody please help.
    give it some time, then try switching on again. If it doesn't switch on, force a shutdown by long pressing the power button; wait a few seconds and start up normally
    Leave it charging
    09-14-2016 08:04 AM
  3. ananve's Avatar
    Thanks. I think it was one of those moments it failed to recover from sleep.
    I tried many combinations of presses and somehow I could turn it back on.
    Now it completed the update. I'm monitoring its performance now.
    Chintan Gohel likes this.
    09-14-2016 10:07 AM
  4. Chintan Gohel's Avatar
    Thanks. I think it was one of those moments it failed to recover from sleep.
    I tried many combinations of presses and somehow I could turn it back on.
    Now it completed the update. I'm monitoring its performance now.
    I'll be updating my surface 3 today or on Sunday, I hope yours was the one in a million case and not the norm
    09-15-2016 07:40 AM
  5. ananve's Avatar
    I wish you the best ;)
    The performance is normal so far :)
    09-15-2016 11:11 AM
  6. Chintan Gohel's Avatar
    I wish you the best ;)
    The performance is normal so far :)
    Updates worked without issues - though the locksceen image bug is still present - spotlight or picture slideshow doesn't work
    09-25-2016 01:31 AM

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