could'nt log into my phone

[Windows Central Question]

i had enter a right password for my phone.. but it left a message 'this device has been locked for security reason. connect your device to a power source for at least two hours,then restart it to try again' ... i did it.. but still remain the same !!!

 

[Bobvfr]

Make sure you plug it into a proper mains charger and not a USB one, and I would leave it plugged in for a bit longer, after it is charged I would then do a proper restart, maybe take the battery out for a minute, then retry.

If that doesn't work, sign up on here and let us know how you are getting on, someone else might have a bit more info for you.

Has anyone else had access to your phone, maybe tried to guess your details etc?

 

[Chintan Gohel]

i had enter a right password for my phone.. but it left a message 'this device has been locked for security reason. connect your device to a power source for at least two hours,then restart it to try again' ... i did it.. but still remain the same !!!

sign in online at account.microsoft.com and go to the devices section, click on your phone, lock it with a new code, wait for the phone to register that it has been locked and then unlock using the new code

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