1. Windows Central Question's Avatar
    Build 10.0.14926.100 on my Nokia Lumia has crippled my phone by causing loss of Keyboard function and detection of my SIM chip. I also get the message in Update "Your Microsoft account requires attention to get Insider Preview Builds" but when I go to Get Insider Preview Builds and click on Fix Me, I am required to enter my password for Microsoft but the Keyboard does not show up so no way to enter the password. A grey screen without numerals appears where it is needed in other apps. Also, my SIM chip is not detected and "Insert SIM" appears. Tried rebooting etc without success. The phone tries to reboot itself frequently. Can anyone advise me what I should do next?
    09-19-2016 03:00 AM
  2. charlatan1978's Avatar
    Hi, lot's of people have reported this.
    Currently the only work around is a hard reset.

    If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.
  3. charlatan1978's Avatar
    Hi, lot's of people have reported this.
    Currently the only work around is a hard reset.

    If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.
    Chintan Gohel likes this.
    09-19-2016 03:21 AM
  4. Chintan Gohel's Avatar
    Build 10.0.14926.100 on my Nokia Lumia has crippled my phone by causing loss of Keyboard function and detection of my SIM chip. I also get the message in Update "Your Microsoft account requires attention to get Insider Preview Builds" but when I go to Get Insider Preview Builds and click on Fix Me, I am required to enter my password for Microsoft but the Keyboard does not show up so no way to enter the password. A grey screen without numerals appears where it is needed in other apps. Also, my SIM chip is not detected and "Insert SIM" appears. Tried rebooting etc without success. The phone tries to reboot itself frequently. Can anyone advise me what I should do next?
    the only way out is a factory/hard reset - it was also reported on the insider blog - these are the risks of being an insider, especially fast insider
    09-25-2016 12:00 PM

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