1. Windows Central Question's Avatar
    I was downloading a keygen and maybe with it I downloaded a virus, now the laptop restarts as soon as I log in, before I can delete or uninstall the file the laptop restarts. Can I reset Windows without deleting any data other than on c:/ ?
    09-21-2016 01:46 PM
  2. abhishek singh21's Avatar
    it depends on what OS you are on. System crash is very unlikely to happen in windows 10 and the time i have faced a similar issue like your it were the days of windows xp and 7. Once your pc is stuck in a reboot loop, you cant reset it by any means other than reinstalling windows using a bootable disc.

    you can also try switching device to safe mode press F8 key. Boot into safe mode if you can , because most of the times the virus disrupts the Master boot table which causes the reboot, then while on safe mode locate the threat and remove it , but this is highly unlikely to happen. Keep us updated .
  3. abhishek singh21's Avatar
    it depends on what OS you are on. System crash is very unlikely to happen in windows 10 and the time i have faced a similar issue like your it were the days of windows xp and 7. Once your pc is stuck in a reboot loop, you cant reset it by any means other than reinstalling windows using a bootable disc.

    you can also try switching device to safe mode press F8 key. Boot into safe mode if you can , because most of the times the virus disrupts the Master boot table which causes the reboot, then while on safe mode locate the threat and remove it , but this is highly unlikely to happen. Keep us updated .
    09-22-2016 03:13 AM
  4. Chintan Gohel's Avatar
    I was downloading a keygen and maybe with it I downloaded a virus, now the laptop restarts as soon as I log in, before I can delete or uninstall the file the laptop restarts. Can I reset Windows without deleting any data other than on c:/ ?
    try what Abhishek suggested and maybe keep off risky sites in the future? I know keygens are used for cracking software but try to keep it legal to avoid the risks

    If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.
    09-25-2016 07:59 AM

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