09-25-2016 09:27 AM
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  1. Windows Central Question's Avatar
    Windows Central Question
    Recently when I heard the news for firmware update availability for lumia 650 and 550, I got curious and immediately connected my phone to my PC and updated my mobile. Now I have the firmware updated to 16352.50006 but when I have noticed that the people are talking about some different firmware update version. Now I am confused what is going on. Moreover, in the current update that is 16352.50006, I am unable to uninstall/re-install an application from my windows 10 mobile. The app is faded out in the app list and the status shows as "Pending" and when I open the store, it doesn't give me the option to download or launch the app. I have check the app through the storage app and it is nowhere present in the app list. So, I guess its a kind of deadlock situation. If some one can help me on that , that would be much appreciated.
    09-24-2016 11:54 PM
  2. abhishek singh21's Avatar
    abhishek singh21
    Ambassador
    Originally Posted by Windows Central Question
    Now I am confused what is going on
    you have the latest firmware , no need to worry .
    Originally Posted by Windows Central Question
    The app is faded out in the app list and the status shows as "Pending"
    perform a soft reset by holding down volume down+ lock key until the phone reboots. Soft reset is meant to fix such minor bugs.

    Join our forums to let us know if you have any other issues :)
    09-25-2016 12:19 AM
  3. rajatbhat02's Avatar
    rajatbhat02
    That doesnot work. I have performed the soft reset 3-4 times but still the issue is there. I don't want to perform hard reset. Any other solution ?
    09-25-2016 12:48 AM
  4. Chintan Gohel's Avatar
    Chintan Gohel
    Trusted Member
    Q&A Team
    Ambassador
    Originally Posted by rajatbhat02
    That doesnot work. I have performed the soft reset 3-4 times but still the issue is there. I don't want to perform hard reset. Any other solution ?
    which app is this? Was it installed on sd card?
    09-25-2016 04:52 AM
  5. rajatbhat02's Avatar
    rajatbhat02
    The name of the app is "Perfect workout". I think it was installed on device not on SD card
    09-25-2016 09:08 AM
  6. Chintan Gohel's Avatar
    Chintan Gohel
    Trusted Member
    Q&A Team
    Ambassador
    Originally Posted by rajatbhat02
    The name of the app is "Perfect workout". I think it was installed on device not on SD card
    can you try installing but remove the sd card before installing?
    09-25-2016 09:10 AM
  7. rajatbhat02's Avatar
    rajatbhat02
    I did it just now but that didnot work
    09-25-2016 09:18 AM
  8. Chintan Gohel's Avatar
    Chintan Gohel
    Trusted Member
    Q&A Team
    Ambassador
    Originally Posted by rajatbhat02
    I did it just now but that didnot work
    perhaps give it a day to sort out
    Or try downloading a new app and see if that triggers the perfect workout app to download
    09-25-2016 09:25 AM
  9. rajatbhat02's Avatar
    rajatbhat02
    It has been 5 days now and I have downloaded many apps after that.
    Chintan Gohel likes this.
    09-25-2016 09:27 AM
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