1. Windows Central Question's Avatar
    I just did the Anniversary update and my system is now unable to play youtube videos no matter which browser I use and Firefox is crashing a good deal. What can I do to solve this problem?
    When trying to play youtube videos or facebook videos. It says "if playback doesn't begin try restarting your device" Which I tried, tried a clean boot, tried updating. HELP PLEASE! I bought this surface pro 4, 8 gb ram not even a week ago and this is frustrating.
    09-27-2016 11:37 AM
  2. Chintan Gohel's Avatar
    I just did the Anniversary update and my system is now unable to play youtube videos no matter which browser I use and Firefox is crashing a good deal. What can I do to solve this problem?
    When trying to play youtube videos or facebook videos. It says "if playback doesn't begin try restarting your device" Which I tried, tried a clean boot, tried updating. HELP PLEASE! I bought this surface pro 4, 8 gb ram not even a week ago and this is frustrating.
    check for OS updates again, also check for app updates
    Then try checking in device manager to see if any drivers have issues - a warning sign or something like that


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    09-28-2016 07:35 AM
  3. Chintan Gohel's Avatar
    You could also try reinstalling the browsers and reinstalling flash
    09-28-2016 07:35 AM

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