1. Chintan Gohel's Avatar
    I used to have office 2016 on my pc but at some point I had to do a reset. When I went to install office again, it picked my office 365 license and not the license key I had. I didn't notice this until last week when I started getting notifications that it was expiring.

    I tried with tech support to get the original license key installed and not the O365 license but it didn't work.

    So does anyone have the proper steps I need to take to install the one time license key?

    Thank you
    09-28-2016 06:06 AM
  2. oufc_gav's Avatar
    From memory it is a different installer for a perpetual key than for a subscription one.
    09-28-2016 08:37 AM
  3. Chintan Gohel's Avatar
    From memory it is a different installer for a perpetual key than for a subscription one.
    that's where the issues were coming from
    09-28-2016 08:39 AM

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