1. Windows Central Question's Avatar
    My PIN does not work . I have not reset it
    09-30-2016 06:10 AM
  2. tgp's Avatar
    The PIN is a shortcut, but the account on the computer also has a password. Do you not know it? If the computer is online, you might be able use another computer to change your Microsoft account password, and then log in with that. Or try using your Microsoft account password without changing it first.
  3. tgp's Avatar
    The PIN is a shortcut, but the account on the computer also has a password. Do you not know it? If the computer is online, you might be able use another computer to change your Microsoft account password, and then log in with that. Or try using your Microsoft account password without changing it first.
    09-30-2016 06:57 AM
  4. Chintan Gohel's Avatar
    My PIN does not work . I have not reset it
    and do you see alternative sign in options? Anywhere on the screen

    If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.
    10-01-2016 09:48 AM
  5. NigelE's Avatar
    I had the same issue of my pin not working and tried my live password. This worked for me, hope it helps
    10-01-2016 12:16 PM

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