1. Windows Central Question's Avatar
    I have XPS L502x, i am facing issue with my audio jacks.
    my laptop has 2 audio jacks, 1 for headphones and speakers and other for the S/P DIF.

    the issue is -
    1- When there is no jack plugged in - it shows both 1 & 2 have plugged in.
    2- when 1 is plugged in - it shows no jack is plugged in.
    3- when 2 is plugged in it shows 1 is plugged in.

    the problem is when i want my built in speakers to have sound i have to plug an empty jack into 1, and i am not able to connect the external speakers.
    10-08-2016 02:48 PM
  2. Laura Knotek's Avatar
    Hi and welcome to WindowsCentral.

    Is it possible that there is some dirt or lint in the audio jacks? Have you tried blowing out the jacks with some compressed air?
    10-08-2016 04:27 PM
  3. holdum333's Avatar
    Hi! It's also possible that the jack has a physical problem. If using compressed air doesn't fix your issue as suggested by Laura, a visit to your local repair shop might be needed; it your not handy fixing these things. I'm not handy dissembling a laptop! It would require a lot of effort and a steady hand. I don't have that
    Laura Knotek likes this.
    10-08-2016 04:57 PM

Similar Threads

  1. What to buy when my 2nd Band 2 fails...
    By Tonio78 in forum Microsoft Band & Band 2
    Replies: 25
    Last Post: 10-20-2016, 02:27 PM
  2. Dell with W10 stuck in Auto Repair Loop
    By Le Fish in forum Windows 10
    Replies: 6
    Last Post: 10-08-2016, 02:14 PM
  3. My Phone Number...has gone missing
    By Vertego in forum Windows 10 Mobile Insider Preview
    Replies: 5
    Last Post: 10-08-2016, 12:12 PM
  4. Uninstall built-in apps in Windows 10 Mobile?
    By garisa in forum Windows 10 Mobile
    Replies: 3
    Last Post: 10-08-2016, 11:21 AM
  5. Replies: 1
    Last Post: 10-08-2016, 10:50 AM
LINK TO POST COPIED TO CLIPBOARD