1. bodinski21's Avatar
    My laptop has tried twice to load the Windows 10 Anniversary update. It gets to a certain point and I get a Gray Screen with the dots going around and sits there. I let this screen go for 2 days and it never finished loading. Is there a fix for this?
    10-10-2016 11:31 AM
  2. holdum333's Avatar
    Hi! You might try using the media creation tool. You can find it here! That's want I had to do to get the update to install!
    How to get the Windows 10 Anniversary Update | Windows Central
    abhishek singh21 likes this.
    10-10-2016 12:55 PM
  3. bodinski21's Avatar
    Thank you I will try this when I get home.
    10-10-2016 04:28 PM
  4. holdum333's Avatar
    Hi You're very welcome! This update is fairly large and it may take several hours to compete, so be patient . You might want to give this a look also if you have any problems!
    Windows 10 Anniversary Update common problems and how to fix them | Windows Central
    10-10-2016 05:04 PM
  5. abhishek singh21's Avatar
    Media creation tool is the best way to upgrade imo. There is a low probability of your device swaying in the process when upgrading using media creation tool. Good luck. :)

    Posted via the Windows Central App for Android %)
    holdum333 likes this.
    10-10-2016 10:11 PM
  6. holdum333's Avatar
    Media creation tool is the best way to upgrade imo. There is a low probability of your device swaying in the process when upgrading using media creation tool. Good luck. :)

    Posted via the Windows Central App for Android %)
    I agree 100% That the Media creation tool is your best bet when installing the Anniversary update! Just be patient, because it's a large update and it's going to take awhile to down load! Good luck. Please post back and let us know how things went. It will be a great help to all windows users!
    abhishek singh21 likes this.
    10-11-2016 01:09 AM
  7. bodinski21's Avatar
    The Media Creation tool does not seem to be working either. It gets to about 50% boots and then just stays on the black screen with circle dots. Been on that for about 2 hours.
    10-11-2016 12:24 PM
  8. holdum333's Avatar
    The Media Creation tool does not seem to be working either. It gets to about 50% boots and then just stays on the black screen with circle dots. Been on that for about 2 hours.
    Hi! I suggest you wait awhile longer. If I remember right,it took 6 hours for mine to install. I know it's a PITA, but that's Microsoft. I remember mine saying 50% and then trying to boot. Give it some more time!
    10-11-2016 12:40 PM
  9. bodinski21's Avatar
    Ok thanks
    10-11-2016 12:42 PM
  10. holdum333's Avatar
    Hi I'm trying to remember. I'm thinking I let mine run for 6-8 hours. I think I then did a hard shut down. Then I powered on and the update completed. I don't know why this update is so hard to down load. It is fairly large and that may be the reason. Here's some suggestions that might help from MS. Hang in there, you'll get-er-done!
    Good luck!
    http://answers.microsoft.com/en-us/w...8-27b7ecb1d3ae
    10-11-2016 01:14 PM

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